Buyers may return goods within 7 days (evaluation period) after receipt of the product, after which buyers will be deemed to have accepted such items.
Items to be returned must be unused, unworn, unopened, and in original packaging.
- A 2% platform transaction fee and 5% handling & restocking may apply to cover labor costs, product inspection, packaging, and handling when order status is "Comfirmed".
- 5% Paypal handling fee - If buyer pays with PayPal but without a PayPal account
- 10% or more for the handling& restocking fee - When an order is returned or contains any type of modification work or disassembly or opened
Bank charges, payment fees, delivery fee are non-refundable.
The Customer must bear the direct costs of returning the goods.
Buyers choose the shipper when placing an order. ModifyShop is not liable for damaged packages, delays, or other circumstances beyond ModifyShop’s control. These include all-natural disasters such as earthquakes, war, civil strikes, capsizing of ships, and other force Majeure events, that result in loss, whether direct or consequential, economic or loss of profits or otherwise.
Buyers whose return products are deemed as malfunctioning but are later tested by Modify to be operating correctly are liable for costs related to testing, shipping, etc.
All returns must be pre-agreed by ModifyShop; otherwise, such packages may be refused.
